Privacy Policy

NVS Pharmacy takes your privacy seriously.  This is how we will do this.

We do not store credit card details nor do we share customer details with any 3rd parties.


Information we may collect

We will collect email addresses, which will be held securely and be used for administration or promotions/may be sold to selected partners whom we believe have offers of interest.  You may opt out from receipt of promotions.

Registration.  We will ask for your name, email address, postal address, and other information as part of the checkout process.

We may also use cookies.  These are small files that many websites transfer to your hard disc, and tell the website about your visit preferences.  You can normally set your browser to inform you, refuse, or accept.  If not accepted, certain parts of the website may not be accessible or will require repeated logins.


How users can modify or delete their personal information

Our records are of two forms.  Email address records, which, if used for e-shots, have an opt-out.  The second form is name and address data from site purchases (sales records). If you want to have these records deleted, simply email giving your name and email addresses you may have used, and we will delete your sales records.  We are unable to modify existing sales records, but new ones will ask for current information.


How do we use this information?

We use the information to communicate with you, promote our products and services, our selected partner services and give you a more pleasant web viewing experience.  If you are an online purchaser, the information is used to verify you are a customer and deliver goods and services to you.  All information is managed and secured in accordance with the UK Data Protection Act and current email marketing regulations.


When would we share information?

We do not sell your personal information to others. We will share your information with selected partners who we believe offer relevant products and services. We will require these partners to list their own privacy policies agreed with us.  We will offer choices when we ask you for this information.  You may give your agreement for this when completing a registration or response and opt out at any time afterwards.


Data Protection Policy

Our Data Protection Policy is in line with the new EU Regulation 2016/679 General Data Protection Regulation (GDPR) can be found here.


Further information about Privacy

Please email us at, or call (+44) 020 7935 1120 for further information.