Problems or Complaints

If you are having a problem with using the website or are unhappy about something there are a few ways in which you can contact us.

We will be in touch with you shortly to try our very best to resolve the issue you are having.



Experiencing errors

  • If you are encountering the errors mentioned screenshot, they may be caused by data stored in your browser cache.
  • To resolve this issue, please clear your browser data by clicking on the button below. This action is specifically applicable to our website, NVS Pharmacy.
  • If you continue to experience issues on our website, kindly email us at with a screenshot of the problem or call us at 020 7935 1120 / 020 7486 0580 Our team is dedicated to promptly resolving any issues.

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