How to Order
DUE TO THE CURRENT CORONAVIRUS SITUATION AND THE UNPRECEDENTED HIGH ORDER VOLUMES, WE HAVE A SHORTAGE OF SOME ITEMS DUE TO SUPPLIER SHORTFALL. PLEASE BE PATIENT AS WE ARE TRYING OUR HARDEST TO FULFIL ORDERS WITHIN OF 5-8 WORKING DAYS.
WE WILL LET YOU KNOW IF THE ORDER CANNOT BE FULFILED AS SOON AS WE ARE AWARE OF ANY ISSUES.
WE WOULD LIKE TO THANK YOU FOR YOUR UNDERSTANDING AT THIS TIME.
You can place an order on any of the products you may have seen on the website is 1 of 3 simple ways:
- The simplest is by ORDERING ONLINE
- Give us a call on 0207 486 0580 or 0207 935 1120
- Come and visit us in store (Mon – Fri 8:30am-7:00pm and Sat 9:00am-5:00pm)
- Ordering Online
It’s Quick & Easy! There are only a few simple steps
- Seen any products you like, click on add to basket
- Then Click on My Cart to view your basket (Make sure its all right)
- Now click on checkout
- There are 2 option
- If you are already a customer you can login using you email address and password. Forgotten your password? Click on forgotten password and follow the instructions.
- If you haven’t got an account we advise you tick on create an account This will make it easier when you shop with us next time
- Now choose your method of payment and click on Place Order Securely. Follow given instructions on the page, ensuring they all are correct.
- Finally click ...... to be redirected to the confirmation page. This will have your order details. You will also receive a confirmation so kindly enter your correct email address.
We offer a variety of secure payment methods to make it easy for you:
- Card Payment (all major credit and debit cards: Visa, Mastercard, Switch, American Express, Maestro, Solo and Delta) - We use a secure 3rd party payment processing company called Elavon to securely process your payment details. During the checkout process you will enter your card details through their encrypted server, once your payment details are confirmed you will be redirected back to NVS Pharmacy for your order confirmation. Your card details will never be handled by us, we only get an encrypted token that allows us to see the last 4 card number digits to match your payment to your order. Payments are taken in full when ordering.
- Log on to your own PayPal to securely pay for your products.
- Delivery & Shipping
UK Delivery (Any Size Any Order) - £3.49
Any orders placed before 6pm Monday to Friday will generally be dispatched on the next working day (subject to stock availability)
You will receive your delivery in
3-5 working days5-8 working days by: Royal Mail, UK Mail or APC Couriers (depending on the weight of your order). If for any reason we are unable to dispatch your order we will contact you via e-mail or telephone.
If you would like to make an enquiry about your order, please email us at firstname.lastname@example.org with your order number and the enquiry, or if you want to talk to one of our staff give us a call on 0207 486 0580 during our opening hours. (Monday to Friday from 8:30am to 7:00pm, Saturdays from 9:00am to 5:00pm, Sunday Closed)